Q: Will you be releasing new products or collections?

A: Yes, our core collections will continue to evolve, and we'll also introduce new stand-alone pieces and seasonal, holiday and themed designs inspired by the moments and memories that shape our work.

Q: Will you be adding new types of products?

A: Yes, we will be expanding beyond our current offerings and will soon introduce new product types that will pair beautifully with our collections. Each addition will be designed to bring more warmth, meaning, and everyday usefulness to your moments of giving, planning, and creating.

Q: Do you offer personalized products?

A: Not right now. Our current focus is on building each collection with intention, but personalization is something we may explore as we grow. We love the idea of offering pieces that feel even more personal and meaningful.

Q: What are your processing and shipping times?

A: Orders are normally processed within 2-3 business days. Once your order ships, delivery times depend on the carrier and the shipping method you chose at checkout. You'll receive tracking information as soon as your package is on its way. Every order is packed with care, and we do our best to ensure it arrives safely and in a timely manner.

Q: Where do you ship?

A: We currently ship within the United States. As we grow, we hope to expand our shipping options so our products can reach even more homes.

Q: Do you offer local pickups?

A: At this time, we don't offer local pickup. All orders are shipped directly to you with care.

Q: Can I change or cancel my order?

A: Orders begin processing quickly, but if you need to make a change, reach out as soon as possible. We will do our best to help before your order ships.

Q: What if my order arrives damaged?

A: If your order arrives damaged, please contact us within a few days with a photo of the issue. We'll make it right - your experience matters to us.

Q: What is your return policy?

A: We want you to love what you receive. If something isn't quite right, please reach out within 7 days of delivery so we can help. Because our products are made in small batches, returns are handled on a case-by-case basis. We're always happy to work with you to find the best solution.

Q: What materials do you use?

A: Our products are crafted with high quality paper and thoughtfully chosen materials that reflect the warmth and intention behind each collection.

Q: How are your orders packaged?

A: Every order is wrapped with care using thoughtful packaging that reflects the heart of Wrapped & Weathered. We want your unboxing to feel special, just like the products you receive.

Q: Do you offer wholesale?

A: We're open to exploring wholesale partnerships in the future. If you're interested feel free to reach out so we can stay connected as we grow.

Q: Are your products eco-friendly?

A: We're intentional about the materials and processes behind our products. Our printing partners use responsibly sourced papers, vegetable-based inks, and minimal-waste production methods whenever possible. All printed pieces are fully recyclable, and we're committed to making thoughtful, sustainable choices as we grow.